About XShift
XShift AI is the AI-powered employee scheduling software that transforms hours of scheduling into minutes.
The Problem We Solve
Every week, millions of managers waste hours on scheduling. Employees are frustrated. Businesses lose money. We built XShift to fix this.
The Pain: Restaurant managers, retail supervisors, and healthcare administrators spend entire afternoons dragging names into spreadsheets. They manually check availability, avoid conflicts, balance hours, and ensure coverage. A task that should take minutes consumes hours of their week—every single week.
How XShift Solves It: Our AI schedule generator creates optimized schedules in under 30 seconds. Select your mode (FAIR rotation or MAX performance), click generate, and watch XShift automatically assign shifts based on availability, skills, seniority, and preferences. Managers review instead of create—saving 99% of scheduling time.
"I used to spend 6 hours every Sunday building schedules. Now it takes me 5 minutes to review what XShift generates." — Restaurant Manager, 45 employees
The Pain: Employees request time off that gets ignored. They're scheduled when they marked unavailable. Shifts are unfairly distributed—some get 40 hours, others get 12. They can't swap shifts without calling the manager. The schedule changes last-minute with no notice. This creates resentment, turnover, and poor morale.
How XShift Solves It: XShift respects employee preferences, availability, and PTO automatically. Our FAIR mode ensures equal hour distribution. Employees can request shift trades directly in the app—approved instantly if requirements match (right role, no conflicts, same location access). They get real-time mobile notifications when schedules publish. No more surprises, no more favoritism.
"Our employee satisfaction scores went up 40% after switching to XShift. They love being able to trade shifts without calling me." — Retail Store Manager
The Pain: Overtime violations trigger penalties. Understaffed shifts hurt customer service and revenue. Double-bookings create chaos. Compliance violations (California predictive scheduling, break requirements, minor labor laws) risk fines. Excel spreadsheets don't catch these errors—managers don't realize the mistake until it's too late.
How XShift Solves It: XShift prevents scheduling errors before they happen. Real-time conflict detection stops double-bookings. Automatic overtime warnings prevent violations. Role-based scheduling ensures qualified staff are always assigned. Compliance guardrails enforce break requirements and labor laws. The system won't let you publish an understaffed or non-compliant schedule.
"XShift saved us from a $15,000 California labor law violation. It flagged a scheduling error I would've never caught manually." — Hospitality Director
The Pain: Employee calls out sick at 6am. Manager scrambles to find coverage, calling 12 people. Nobody answers. Shift goes unstaffed. When employees want to swap shifts, they text the manager. Manager manually checks if the trade works. Back-and-forth messages. Approvals take hours or days. It's exhausting for everyone.
How XShift Solves It: XShift automates shift management. Employees drop unwanted shifts in the app—available shifts broadcast to qualified team members instantly. First to claim gets it, auto-approved if requirements match. Shift trades validate automatically (right role, no conflicts). Managers approve with one tap, or enable auto-approval for perfect matches. 95% fewer manager approvals needed.
"I used to get 30+ texts per week about shift swaps. Now it happens in the app and I barely have to get involved." — Healthcare Facility Manager
What Makes XShift Different
We didn't build a better spreadsheet. We reimagined workforce management from the ground up with AI at the core.
Most scheduling software started in 2010 and bolted AI onto existing workflows as an afterthought. Drag-and-drop calendars with a chatbot tacked on. That's not AI-first—that's a band-aid.
XShift was built in 2025 with artificial intelligence as the foundation. Every feature—schedule generation, shift trading, conflict detection, overtime prevention—is powered by AI from day one. We don't ask you to use a calendar UI and then offer AI as a shortcut. The AI is the primary interface. You describe what you want, and XShift does it.
This is the difference between "AI-powered" (marketing buzzword) and "AI-native" (architectural truth). XShift is the latter.
The problem with enterprise software: It's designed by people who've never managed a retail floor, run a restaurant shift, or staffed a healthcare facility. They sell to procurement departments with 47-page RFPs. The software is bloated, complex, and requires a 3-day training course to use.
XShift is different: Our founder, Noah Marbach, built this because he witnessed the scheduling chaos firsthand. Restaurant managers spending Sundays in Excel. Healthcare supervisors texting 30 people to cover one shift. Retail employees getting schedules with 24 hours notice. We built the tool we wish existed—simple enough for a new hire to use on day one, powerful enough to handle 200+ employees across multiple locations.
No procurement meetings. No multi-month implementations. Sign up, import employees, generate schedule. That's it.
Scheduling software has a bias problem: Legacy tools don't question manager decisions. They let you schedule the same 5 "favorite" employees for prime shifts while others get scraps. They hide how hours are distributed. This breeds resentment, turnover, and lawsuits.
XShift enforces fairness algorithmically: Our FAIR mode ensures equal hour distribution across all qualified employees. The AI rotation prevents favoritism—it doesn't care who the manager likes; it balances workload mathematically. Employees can see why they were assigned shifts (matched skills, availability, seniority rotation) instead of wondering if it's favoritism. Transparency reduces conflict.
Or choose MAX mode to prioritize top performers. The point is: the decision is systematic, transparent, and defensible—not arbitrary.
Most scheduling tools assume stability: They're built for office workers with set schedules. But hourly workforce reality is chaotic: employees call out sick, request time off last-minute, need to swap shifts for childcare emergencies, pick up extra hours to pay rent. Traditional software fights this reality with rigid workflows.
XShift embraces the chaos: Shift drops and trades happen in real-time, approved instantly if requirements match. PTO requests flow directly to managers with one-tap approval. Schedule changes notify affected employees immediately via mobile push + SMS. The system is designed for constant change, not rigid planning.
Hourly employees have unpredictable lives. XShift adapts to reality instead of forcing employees to adapt to software.
World's First AI Copilot for Scheduling
The first conversational AI that doesn't just answer questions—it takes action. Chat naturally to build schedules, assign shifts, and manage your entire workforce.
Other scheduling software: Chatbots that answer questions. "What shifts are open this week?" → Shows you a list. Then you still have to manually assign them.
AI Copilot is different: It doesn't just inform—it executes. Say "Auto-assign all open shifts for next week" and watch it happen in real-time. No menus. No clicking. Just natural conversation that gets work done.
This is the difference between a chatbot (tells you things) and an AI copilot (does things for you). XShift has the latter.
"Create next week's schedule using FAIR mode"
→ Instantly generates optimized schedule with balanced hours
"Assign Sarah to all morning shifts this week"
→ Automatically assigns if no conflicts exist
"Show me all understaffed shifts next week"
→ Lists all shifts missing required headcount
"Who are my top performers this month?"
→ Ranks employees by attendance, punctuality, hours worked
"Approve all pending PTO requests"
→ Batch approves all requests instantly
"Swap John and Mike's shifts on Friday"
→ Validates compatibility and swaps shifts
Real conversation with AI Copilot
"Create next week's schedule for the kitchen team. Use FAIR mode and make sure we have at least 2 cooks during dinner rush."
✓ Generated schedule for Kitchen team (Nov 18-24)
✓ Used FAIR mode - balanced hours across 8 employees
✓ Ensured 2+ cooks during dinner (5pm-10pm)
✓ No conflicts found
Schedule created in 2.3 seconds. Ready to publish?
"Yes, publish it and notify the team."
✓ Published schedule
✓ Sent notifications to 8 employees
✓ All shifts confirmed
Done! Your team has been notified.
Total time: 20 seconds. Traditional method: 3-4 hours.
Transform workforce scheduling from a weekly burden into a 5-minute task
Automation at the core
Enterprise power, consumer ease
For businesses of all sizes
Our Vision
We envision a world where workforce management isn't a burden—it's an advantage.
At XShift AI, we're building the future of enterprise workforce management. Our platform combines artificial intelligence with intuitive, human-centric design to solve the complex scheduling challenges that organizations face every day.
We believe that great software should empower people, not constrain them. That's why we've built a platform that's both incredibly powerful and remarkably easy to use—making advanced workforce optimization accessible to organizations of all sizes.
Competitive Edge
Innovation that gives you a competitive advantage
Preview fully-staffed vs understaffed shifts before publishing. Only publish complete shifts to employees—understaffed ones stay draft. No other platform prevents incomplete schedule publishes.
Smart auto-approval system validates trades against role requirements, conflicts, and location access. Reduces manager workload by 80% while maintaining quality control. Other platforms require manual approval for every trade.
GPT-powered workforce insights. Ask natural language questions like "Who are my top performers?" or "Any coverage gaps next week?" and get instant, data-driven answers. Competitors offer reports—we offer conversational intelligence.
Unique AI scheduling algorithms. FAIR mode balances hours evenly across all employees. MAX mode prioritizes top performers. Transparent, bias-free scheduling that adapts to your management philosophy.
All shifts start as DRAFT (invisible to employees) until managers review and publish. Quality control layer ensures only polished, complete schedules reach your team. Other platforms publish everything immediately.
Create daily, weekly, or monthly shift patterns that auto-generate shifts in seconds. Build 100+ shifts with a few clicks instead of creating each one individually. Other platforms make you manually create every single shift.
Enable or disable each notification type individually: schedule published, shift assignments, PTO updates, shift trades, clock-in alerts, and more. Most platforms force all-or-nothing email settings that flood inboxes.
Our Story
Founded by CEO Noah Marbach, MarTech AI LLC was born from a powerful vision: to help businesses harness artificial intelligence to save time, cut costs, and operate more efficiently.
We recognized that while AI technology was rapidly advancing, most businesses were struggling to adopt it in meaningful ways. Companies were drowning in manual processes, spending countless hours on repetitive administrative tasks like employee scheduling, time tracking, and workforce management—tasks that modern AI could handle automatically.
The result is XShift AI, our flagship AI-powered employee scheduling software. XShift AI leverages advanced artificial intelligence to automatically handle scheduling based on employee availability, skills, preferences, PTO requests, labor laws, and business requirements—generating optimized schedules in seconds that would take hours to create manually.
Our team at MarTech AI is driven by a singular mission: to put businesses at the forefront of AI adoption by delivering practical, measurable results. We're not building AI for the sake of technology—we're building AI that delivers real value.
The Company
XShift AI is the flagship product of MarTech AI LLC, an Atlanta-based AI technology company dedicated to helping businesses leverage artificial intelligence to automate operations, reduce costs, and maximize efficiency.
Our team combines deep expertise in artificial intelligence, machine learning, enterprise software development, and workforce optimization. We don't just understand technology—we understand the real-world business challenges that technology needs to solve.
Every day, our team is motivated by the opportunity to help businesses save time and cut costs by placing them at the forefront of AI adoption.
Why XShift AI
We combine enterprise-grade capabilities with consumer-grade simplicity
Designed from the ground up to handle the complexity and scale that enterprise organizations demand, with security and compliance built into every layer.
Our AI doesn't just automate—it optimizes. Advanced machine learning models that understand your unique business constraints and continuously improve over time.
Enterprise power doesn't mean enterprise complexity. Our interface is so intuitive, your team will be productive from day one—no extensive training required.
The Difference
See how XShift AI transforms your workforce management
Hours wasted on spreadsheets
Managers spend 8+ hours weekly creating schedules manually
Constant scheduling conflicts
Double-bookings and missed availability cause frustration
Phone tag for shift swaps
Endless calls and texts to coordinate coverage
Compliance nightmares
Overtime violations and labor law mistakes
Unhappy employees
Unfair shifts, ignored preferences, low morale
Burned-out managers, frustrated staff, and costly errors
Schedules in seconds
AI generates optimized schedules with one click
Zero conflicts guaranteed
Automatic conflict detection and resolution
Self-service shift swaps
Employees swap shifts instantly via mobile app
Built-in compliance
Automatic labor law and overtime enforcement
Happy, engaged teams
Fair scheduling that respects preferences
80% less admin time, happier staff, and zero compliance issues
Hours saved weekly
Fewer conflicts
Employee satisfaction
Leadership
Guided by vision, driven by passion
Chief Executive Officer & Founder
Noah founded MarTech AI with a clear vision: to build enterprise software that doesn't compromise on user experience. With expertise in artificial intelligence and enterprise solutions, Noah leads the team with a focus on innovation, quality, and solving real business challenges.
Under Noah's leadership, XShift AI has evolved into a comprehensive workforce management platform that combines the sophistication of enterprise software with the simplicity that modern teams demand.
Our Values
The principles that guide everything we do
We constantly push the boundaries of what's possible, leveraging the latest technologies to stay ahead of the curve.
Every feature, every decision is made with our customers' success in mind. Your challenges drive our innovation.
We treat your data with the highest level of security and privacy. Trust is earned, and we work every day to maintain it.
Complexity is easy. Simplicity takes effort. We work tirelessly to make powerful features accessible to everyone.
We're never satisfied with "good enough." We're always learning, iterating, and improving to deliver more value.
We view our customers as partners. Your success is our success, and we're committed to your long-term growth.
Our Team
Behind XShift AI is a dedicated team of engineers, designers, and domain experts who are passionate about solving complex problems with elegant solutions.
Our engineering team brings decades of combined experience in building scalable, enterprise-grade systems.
Our designers obsess over every interaction, ensuring that power and simplicity go hand in hand.
Our AI team develops sophisticated models that learn from your data to deliver continuously improving results.
Philosophy
We believe technology should amplify human capability, not replace human judgment. XShift AI handles the complexity and computational heavy-lifting, freeing your team to focus on strategic decisions and human connections that truly matter.
Workforce management is inherently complex. We embrace that complexity while delivering simplicity—building systems sophisticated enough for enterprise-scale challenges while maintaining an interface so intuitive it feels effortless.
"The best software is invisible—powerful enough to solve complex problems, intuitive enough that users focus on their work, not the tool."
— XShift AI Design Principles
Frequently Asked Questions
Common questions about XShift AI-powered employee scheduling software
A: XShift (also known as XShift AI) is an AI-powered employee scheduling software platform built specifically for hourly workforce businesses. Our platform is designed for restaurants, retail stores, healthcare facilities, hotels, and other shift-based industries that struggle with complex scheduling challenges. XShift uses artificial intelligence to automatically generate optimized work schedules in just 60 seconds, eliminating the 5-10 hours per week managers typically waste on manual scheduling.
The platform includes comprehensive workforce management features: AI-powered schedule generation, time tracking with clock in/out, PTO management with automatic accrual calculations, intelligent shift trading with conditional auto-approval, real-time mobile notifications, advanced analytics and reporting, multi-location support, and role-based staffing requirements. Unlike traditional scheduling software that requires endless clicking through menus, XShift features the world's first conversational AI Copilot that lets you manage your entire workforce by chatting naturally—just type "Create next week's schedule using FAIR mode" and watch it happen instantly.
Built on modern technology (Next.js 15.5, TypeScript, PostgreSQL, Prisma ORM), XShift combines enterprise-grade power with consumer-grade simplicity.
A: XShift offers two transparent, straightforward pricing plans with no hidden fees:
Both plans include EVERY feature: unlimited locations, AI schedule generation, time tracking, PTO management, shift trading, all reports with CSV export, mobile responsive access, role-based access control, multi-factor authentication, and customer support. No feature restrictions, no per-location fees, no setup fees, no surprise charges. An "active user" is any employee who is scheduled OR clocked in/out during your billing period—inactive employees don't count.
A: XShift implements military-grade security that exceeds industry standards. We're the ONLY employee scheduling platform that requires multi-factor authentication (MFA) by default for all users—competitors like When I Work, Deputy, 7shifts, and Homebase make MFA optional, leaving businesses vulnerable. Our TOTP-based MFA ensures that even if someone gets your password, they can't access your account without the second factor.
Our comprehensive security infrastructure includes: bcryptjs password hashing with 12 salt rounds (industry best practice), JWT sessions stored in HTTP-only cookies with 7-day expiry (preventing XSS attacks), CSRF protection using the double-submit cookie pattern (blocking cross-site request forgery), rate limiting via Upstash Redis to prevent brute force attacks and DDoS, AES-256-CBC encryption with random Initialization Vectors for sensitive data, and 13+ security headers including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), X-Frame-Options (prevents clickjacking), X-Content-Type-Options (prevents MIME sniffing), and more.
We're SOC 2-ready with built-in audit logging, GDPR compliant, CCPA/CPRA compliant, VCDPA compliant, and HIPAA-ready for healthcare customers. All employee data is isolated by organization ID—no cross-tenant data access is possible. We're hosted on PostgreSQL via Supabase with automatic daily backups, ensuring 99.9% uptime SLA. Your scheduling data, employee information, and time records are protected with the same security standards used by Fortune 500 companies.
A: XShift generates conflict-free, optimized schedules in just 60 seconds using intelligent deterministic algorithms—not vague "AI hype." Our schedule generation system uses proven algorithmic logic that considers employee availability, skills, seniority, preferences, labor laws, role requirements, location access, and business needs to create mathematically optimized schedules.
You have two powerful scheduling modes: FAIR mode distributes hours evenly across all qualified employees, ensuring equitable treatment and reducing favoritism (ideal for high-turnover industries like restaurants where employee satisfaction matters). MAX mode maximizes hours for your top performers based on attendance, punctuality, and performance metrics (perfect for businesses prioritizing productivity).
What traditionally takes 3-4 hours of manual work is completed in 60 seconds, saving managers 10+ hours per month. Unlike competitors that require manually dragging every shift assignment, XShift does the heavy lifting algorithmically.
A: XShift is specifically designed for hourly workforce businesses across restaurants, retail stores, and healthcare facilities—industries where shift-based scheduling is mission-critical and traditional methods cause major pain. Our platform handles the unique challenges each industry faces:
High employee turnover, variable staffing needs (busy dinner rush vs. slow afternoons), role-specific requirements (servers vs. cooks vs. dishwashers), multi-location restaurant groups, and unpredictable callouts. XShift's FAIR mode ensures equitable hour distribution to keep hourly employees happy.
Multi-location chains with different store hours, seasonal staffing fluctuations, role-based scheduling, shift coverage requirements, and coordinating schedules across multiple store locations. Our multi-location support lets you manage 50+ stores from one dashboard.
HIPAA/SOC 2-ready audit logging for compliance, role-based staffing requirements (nurses vs. CNAs vs. administrative staff), credential and certification tracking, mandatory break requirements, 24/7 coverage with rotating shifts, and strict labor law compliance.
XShift scales from small businesses with 10 employees to enterprise organizations with 200+ employees across multiple locations.
A: XShift's AI Copilot is the world's first conversational AI for employee scheduling that doesn't just answer questions—it takes action. Instead of clicking through 15+ screens and dropdown menus, you simply chat naturally: "Create next week's schedule with Sarah on Monday mornings, avoid scheduling John and Mike together, and keep everyone under 38 hours" and the AI Copilot builds the entire schedule in 20 seconds.
The AI Copilot is powered by OpenAI GPT-4 with custom function calling that integrates directly with XShift's scheduling engine. It can generate schedules, assign specific shifts, swap shifts between employees, check availability conflicts, calculate labor costs in real-time, suggest optimal staffing levels, identify scheduling gaps, and answer questions about your workforce data. Every action is verified for conflicts and business rules before execution.
Unlike generic chatbots that just provide information, our AI Copilot has write access to your scheduling system with full context of your business constraints (employee availability, skills, roles, labor budgets, shift requirements). It understands natural language requests like "give me a weekend warrior schedule" or "balance hours fairly across all servers this month" and translates them into precise scheduling actions.
What traditionally takes 3-4 hours of manual scheduling work becomes a 20-second conversation. The AI Copilot learns your scheduling patterns, remembers employee preferences, and suggests optimizations based on historical data. It's like having an expert scheduling assistant who never sleeps, never makes mistakes, and works at the speed of thought.
A: Yes! XShift supports seamless data export to integrate with virtually any payroll, point-of-sale (POS), or HR system. All schedule data, time tracking records, employee information, and labor reports can be exported in industry-standard formats (CSV, Excel, JSON) that work with ADP, Paychex, QuickBooks, Gusto, Square Payroll, Toast POS, and other major platforms.
Our export system is designed for payroll integration with one-click CSV downloads that include employee ID, hours worked, regular time vs. overtime, date ranges, department codes, and custom field mappings. You can schedule automated exports or manually export data whenever needed. The data structure follows standard payroll formats, eliminating manual data entry and reducing payroll processing time from hours to minutes.
For businesses using multiple systems (POS for sales data, separate payroll provider, HR software for onboarding), XShift acts as your central scheduling and time tracking hub, exporting clean data to each system. Our customer success team helps with initial integration setup to ensure your data flows correctly into your existing tech stack.
A: XShift gives employees full control over their availability through a self-service portal accessible from any device. Employees can set their weekly availability patterns (e.g., "available Monday-Friday 9am-5pm, unavailable weekends"), request specific days off, mark vacation periods, and the schedule generator automatically respects these constraints when building schedules.
The time-off request system includes PTO (paid time off) tracking with automatic balance calculations. Employees submit requests through their dashboard, managers receive instant notifications, and can approve/deny with one click. Approved time-off automatically blocks that employee from being scheduled during those dates—preventing the common mistake of accidentally scheduling someone who's on vacation.
XShift's availability management is conflict-aware: if you try to assign a shift to someone who marked themselves unavailable, the system warns you immediately. The schedule generator prioritizes employees who are available and willing to work those hours, reducing no-shows and improving schedule reliability.
Managers can see a consolidated availability view showing all employees' availability for the week, making it easy to spot coverage gaps before publishing the schedule. Employees can update their availability anytime, and managers get notified of changes.
A: Absolutely! XShift is built for flexibility with extensive customization options to match your unique business workflows. You can create custom employee fields to track certifications, uniform sizes, emergency contacts, hire dates, or any business-specific data. Custom shift types let you define your own shift categories beyond the defaults—perfect for industries with unique scheduling needs.
Our role-based access control system allows you to define custom permission levels for different manager types, ensuring sensitive payroll data stays private while giving shift supervisors the access they need. You can customize notification templates, schedule view layouts, report columns, and export formats to match your existing business processes.
For multi-location businesses, each location can have its own operating hours, shift templates, role definitions, and staffing requirements. The system adapts to your terminology—if you call them "team members" instead of "employees" or "shifts" instead of "schedules," we can customize the interface labels to match your culture.
A: Yes! XShift is purpose-built for multi-location businesses. You can manage unlimited locations from one centralized dashboard with full visibility across your entire organization. Each location can have its own operating hours, shift requirements, staff assignments, and managers, while corporate headquarters maintains oversight across all locations.
Our location-based permissions system allows you to assign employees to specific locations (e.g., "Sarah works at Downtown Store only") or make them available across multiple locations (e.g., "John can work at any location as needed"). Store managers see only their location's data, while regional managers and executives get cross-location reporting and analytics.
The multi-location architecture enables powerful use cases: transfer employees between locations with full schedule history, compare labor costs across locations, identify your best-performing stores, spot scheduling inconsistencies, and ensure brand consistency across all locations. Employees who work at multiple locations see all their shifts in one unified calendar.
Whether you're managing 2 locations or 200, XShift scales effortlessly. Add new locations instantly, clone schedule templates across locations, and maintain centralized control while empowering local managers with the autonomy they need.
A: XShift uses real-time conflict detection with over 15 validation rules that run automatically whenever you create, edit, or generate schedules. The system checks for double-bookings (employee scheduled in two places at once), availability conflicts (scheduling someone when they're marked unavailable), skill mismatches (assigning shifts requiring certifications the employee doesn't have), and labor law violations (overtime limits, break requirements, consecutive shift restrictions).
Our AI schedule generator is deterministic and conflict-aware—it mathematically guarantees zero conflicts by validating every shift assignment against all business rules before finalizing. If you try to manually assign a shift that creates a conflict, the system blocks the action and shows you exactly why (e.g., "Sarah is already scheduled at Downtown location 2-10pm on this day").
Beyond basic conflicts, XShift enforces business-specific rules: minimum rest periods between shifts (preventing clopening), maximum consecutive days worked, required staffing minimums per shift, role distribution requirements, and budget constraints. These rules are configurable per location and automatically enforced.
The conflict prevention system saves managers from costly mistakes like scheduling someone on vacation, violating labor laws, or creating impossible schedules. Every schedule published through XShift is mathematically verified to be feasible and compliant.
A: Yes! XShift is fully mobile-responsive and works seamlessly on any smartphone, tablet, or desktop browser—no app download required. Employees can view their schedules, clock in/out, request time off, check their PTO balance, swap shifts with coworkers, and update their availability all from their phone's web browser.
The mobile experience is optimized for touch interfaces with large tap targets, swipe gestures, and thumb-friendly navigation. Employees receive instant push notifications (via browser notifications) when schedules are published, shift swaps are approved, or time-off requests are processed—keeping everyone informed in real-time without downloading a separate app.
Managers can manage their entire workforce from their phone: approve time-off requests during lunch break, assign open shifts while commuting, view labor costs in real-time, and respond to shift coverage emergencies instantly. The mobile interface provides the same full functionality as desktop with an interface designed for on-the-go use.
Our mobile-first design philosophy means XShift works perfectly on any device—whether you're an employee checking your schedule on a 5-year-old Android phone or a manager using the latest iPhone. No app stores, no updates, no device compatibility issues—just open your browser and access XShift instantly.
A: XShift automatically tracks overtime with real-time calculations that follow federal FLSA (Fair Labor Standards Act) rules and state-specific labor laws. The system monitors each employee's weekly hours and alerts you when someone is approaching 40 hours (or your custom overtime threshold), preventing accidental overtime before it happens.
Our overtime prevention system integrates directly with the schedule generator: when building schedules, the AI avoids assigning shifts that would push employees into overtime unless you explicitly allow it. For time tracking, the system automatically flags overtime hours on timecards and exports them separately for payroll (regular time vs. overtime clearly separated).
Labor law compliance extends beyond overtime: XShift enforces meal break requirements (California's 30-minute break after 5 hours), rest period mandates, minor labor restrictions (maximum hours for employees under 18), consecutive days worked limits, and "clopening" prevention (minimum rest between shifts). These rules are configurable by state and automatically enforced during scheduling.
The audit log records every schedule change, time clock edit, and manager override with timestamps and user attribution—critical for FLSA audits, wage-hour disputes, and legal compliance. Our SOC 2-ready infrastructure ensures you have the documentation needed for labor law compliance, unemployment hearings, or Department of Labor investigations.
A: XShift provides multiple support channels to ensure you never get stuck. Our customer success team is available via email support with typical response times under 4 hours during business hours (Monday-Friday 9am-6pm EST). For urgent issues affecting schedule operations, we prioritize responses and often reply within 1 hour.
Beyond direct support, XShift includes comprehensive in-app help documentation, video tutorials, and a searchable knowledge base covering common questions, best practices, and step-by-step guides. Our AI Copilot itself acts as an intelligent support assistant—you can ask it questions like "How do I generate a schedule?" or "Why wasn't Sarah assigned any shifts?" and get instant, context-aware answers.
For new customers, we offer guided onboarding with personalized setup assistance: importing your employee roster, configuring your first location, creating shift templates, and generating your first schedule. We ensure you're confident using XShift before your trial ends.
Enterprise customers with 50+ employees can request dedicated account management with scheduled check-ins, strategic consulting on workforce optimization, and priority support escalation. All customers—regardless of plan size—receive the same high-quality support experience and access to all features.
A: Absolutely! XShift supports comprehensive data export in multiple formats to fit your workflow. All schedules, employee rosters, time tracking data, and reports can be exported to CSV (Excel-compatible), Excel (.xlsx), and JSON formats with one-click downloads. The CSV exports are formatted for seamless import into payroll systems, accounting software, and business intelligence tools.
Schedule exports include customizable options: export by week, month, or custom date range; filter by location, department, or specific employees; include or exclude labor costs, shift notes, and custom fields. The exported data maintains all relationships—employee names, shift times, roles, locations, and associated metadata—in a clean, structured format that's easy to work with.
For printable schedules, XShift generates printer-friendly views with professional formatting, company branding, and clear layouts. Print schedules to post in break rooms, include in manager packets, or distribute to employees who prefer paper copies. The print view is optimized to avoid page breaks mid-shift and fits standard 8.5x11 paper.
Bulk data export allows you to download your entire organization's data (all employees, all schedules, all time records) for archival, migration, or compliance purposes. Your data is never locked in—you maintain full ownership and can export everything at any time with no restrictions.
A: XShift includes a built-in shift swap system that empowers employees to manage their own schedule changes while giving managers final approval control. When an employee can't work their shift, they can post it as available for swap directly from their dashboard. Other employees see available shifts and can claim them with one click—no more texting coworkers at midnight begging for coverage.
The shift swap workflow is intelligent: the system only shows available shifts to employees who are qualified (right skills, right location, not already scheduled during that time). When an employee requests to take a swap, the manager receives an instant notification and can approve/deny with context (seeing both employees' schedules, qualifications, and recent swap history). Once approved, the schedule updates automatically and both employees get notified.
For employee communication, XShift sends automated email and browser notifications for critical events: schedule published, shift swap approved, time-off request status, upcoming shift reminders, and schedule changes. Managers can send broadcast messages to specific teams, locations, or all employees directly from the platform.
The shift swap feature dramatically reduces manager workload (no more fielding 20 text messages about coverage) while giving employees flexibility to balance work and life. Employees feel empowered to solve their own scheduling conflicts, reducing no-shows and improving morale.
A: No artificial limits! XShift supports unlimited employees and unlimited locations on all plans—you're only charged for active users (employees who are scheduled or clock in during your billing period). Whether you're managing 10 employees at one coffee shop or 500+ employees across 50 retail locations, XShift scales seamlessly.
Our architecture is built for enterprise scale using PostgreSQL with connection pooling, Redis caching, and optimized database queries that maintain sub-second performance even with thousands of employees and hundreds of locations. The largest XShift organizations manage 200+ active employees across multiple locations with zero performance degradation.
There are also no limits on: number of schedules created, historical data retention (we keep all your schedules and time records forever), report generation, shift swaps, time-off requests, or AI Copilot usage. Your data is never throttled or restricted based on volume—use XShift as much as you need.
As your business grows from 20 employees to 200, XShift grows with you. Add new locations instantly, onboard unlimited employees, and maintain the same fast, reliable performance. The only thing that changes is your per-user cost—the platform capabilities remain unlimited.
A: Getting started with XShift takes less than 10 minutes from signup to your first published schedule. The onboarding process is streamlined with step-by-step guidance: create your organization account, add your first location with operating hours, import or manually add your employee roster (first name, last name, email, role), configure basic shift templates, and generate your first optimized schedule using the AI schedule generator.
You don't need to configure everything upfront—XShift provides intelligent defaults that work for most businesses, and you can customize advanced settings later as needed. The AI Copilot can guide you through setup by answering questions like "How do I add employees?" or "What should my shift templates look like?" in plain English.
Both pricing plans include generous free trials (21 days for Monthly, 30 days for 4-Month) with ZERO credit card required to start. Test every feature with your real team, import your actual employee data, generate real schedules, and verify XShift solves your scheduling problems before paying anything.
Our customer success team provides guided onboarding assistance via email and live demos. We'll help you import existing schedules, train your managers, configure location-specific settings, and ensure your team is confident using XShift. Most customers publish their first optimized schedule within 24 hours of signing up.
Still have questions?
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