Do Not Sell My Personal Information

Your California Privacy Rights

The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with specific rights regarding their personal information.

Our Commitment

MarTech AI LLC, the owner and operator of XShift AI, is committed to protecting your privacy and does not engage in the sale of personal information as defined under California law.

• We do not sell personal information to third parties for monetary consideration
• We use analytics services on our public pages, including signup and account setup. Where your connection indicates California, the EU, EEA, UK or Switzerland, a cookie banner may be shown and they may wait for your choice. Location is estimated from your connection and can be wrong
• We do not share sensitive personal information for purposes other than providing our service
• Service providers are engaged under their respective published data processing terms

Your CCPA/CPRA Rights

If you are a California resident, you have the following rights:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information (though we do not engage in such activities).
• Right to Limit: You have the right to limit the use and disclosure of sensitive personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

How We Use Personal Information

We collect and use personal information only for the following business purposes:

• Providing and maintaining our workforce management service
• Processing transactions and managing billing
• Communicating with you about our service
• Improving and optimizing our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

Service Providers

We share personal information with service providers who perform services on our behalf, including:

• Cloud Infrastructure: Supabase (database hosting)
• Payment Processing: Stripe (payment and billing services)
• Email Services: Google LLC Gmail SMTP (transactional emails)
• Analytics: Google Analytics (website performance on our public pages, including signup and account setup; for California visitors it may wait for a cookie choice)
• Error Monitoring: Sentry.io (error tracking and performance monitoring)
• Hosting: Vercel Inc. (application hosting and deployment)
• Caching: Upstash Inc. (Redis session management)
• AI Services: OpenAI, L.L.C. (AI Copilot, account setup, plain-language rules, schedule import, and our free tools, including the free schedule generator); Anthropic, PBC (AI agents for cancellation analysis and call preparation)
• Call Scheduling: Calendly LLC (demo and setup calls)

Service providers are engaged under their respective published data processing terms and privacy policies.

Exercising Your Rights

To exercise any of your CCPA/CPRA rights, you can:

Verification Process

To protect your privacy and security, we will verify your identity before fulfilling your request. We may ask you to provide:

• Your email address associated with your account
• Your organization name
• Additional information to verify your identity

Response Timeline

We will acknowledge receipt of your request within 10 business days and provide a substantive response within 45 days. If we require more time (up to 90 days total), we will inform you of the reason and extension period.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. The authorized agent must provide proof of authorization, and we may require you to verify your identity directly with us.

No Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. This means we will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or rate for goods or services

Additional Information

For more information about our privacy practices, please review our complete Privacy Policy.